Last Updated: 3/17/2022
- Provide you with access to our Website.
- Verify your identity.
- Identify and protect against fraudulent transactions.
- Answer questions you submit about our Website or events.
- Register you for events that you purchased through our Website.
- Deliver tickets to you for events that you purchased through our Website.
- Contact you about tickets for events that you purchased through our Website.
- Provide you with the requested content and/or information.
- Provide service, technical, or other customer support.
- Send important notices about changes to our terms, conditions, and policies.
- Make it easier for you to log back into and use this Website.
- Verify your eligibility and deliver prizes in connection with contests and sweepstakes.
- Help us understand who is using this Website.
- Comply with applicable laws.
- Aggregated Information
We collect, store, analyze and use Aggregated Data to help us provide you with a better user experience. For example, we collect IP addresses to aggregate demographic and other non-personal information, we keep track of the domains from which users visit this Website, we measure user activity on this Website, and analyze statistical information about our user’s activity on this Website. This enables us to adjust this Website to meet the needs of our customers. When we use Aggregated Information, we do so in a way that keeps both your Customer Information and Personal Information anonymous.
We may, but are not obligated, to collect, store, analyze, use and disclose your User Generated Content. You hereby acknowledge and agree that we may use your User Generated Content to evaluate and modify our Website. You also hereby agree that we may display your User Generated Content on this Website and disclose your User Generated Content.
DISCLOSURE OF YOUR CUSTOMER INFORMATION AND PERSONAL INFORMATION
We disclose information to our affiliated companies for the sole purpose of providing you with access to our Website, answering questions you may submit about our Website, registering you for events, and delivering tickets to you for events that you purchased through our Website.
Agents, Consultants, and Service Providers.
We engage third parties to perform certain business-related functions. Examples of such functions include registering you for events and delivering tickets to you for events that you purchased through our Website, maintaining databases, transmitting information, hosting data, and storing information. When we engage a third party to perform a function of this nature, we only provide them with the information that they need to perform their specific function and are subject to terms of confidentiality.
We may disclose your Customer Information and/or Personal Information to individuals we reasonably believe are authorized by you to receive such information.
Joint Offerings. Sometimes we either partner with other companies to jointly provide you with a service or receive your Customer Information and/or Personal Information from other companies. If you purchase or specifically express interest in a jointly-offered service, we may share information with, or receive information from, such companies in connection with providing the service. We do not control the use of the information shared or provided by such companies, and the use of such information by third parties will be in accordance with their privacy policies. If you do not wish for your information to be shared in this manner, then you should not purchase, or specifically express an interest in, a jointly-offered service.
From time to time, we may reorganize our organization or assets. In the event of an acquisition, sale, merger, reorganization, dissolution, or similar event, Customer Information and/or Personal Information may be part of the assets transferred as part of such transaction.
We may disclose your Customer Information and/or Personal Information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation; (ii) enforce, protect or defend our rights or property; (iii) act in urgent circumstances to protect the personal safety of users or the public, or (iv) protect against legal liability.
We may post customer testimonials on this Website, which may contain Customer Information or Personal Information. However, we will obtain your consent prior to posting such a testimonial from you.
The security of your Customer Information and Personal Information is important to us. Commercially reasonable precautions are taken to secure data and information you submit to us through the Website. Although we take commercially reasonable administrative, technical and physical measures to safeguard the information you provide to us, no Internet or email transmission is ever fully secure or error-free, and you should take special care in deciding what information you send through this Website. In the event that an unauthorized third party compromises our security measures or the security measures of a third party (such as your Internet service provider), we will not be responsible for any damages, directly or indirectly, caused by an unauthorized third party’s ability to view, use or disclose your information. Also, administrative agencies or courts of competent jurisdiction may order the disclosure of the information we collect. We cannot guarantee, and you should not expect, the information you provide to us will always remain private. Please keep this in mind when disclosing any Customer Information or Personal Information through this Website.
Inside and Outside of the United States
We use web beacons and usage analytics software to help us identify effective content and to otherwise better manage content on this Website. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a computer hard drive, web beacons are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by web beacons to your Personal Information.
Google AdWords Remarketing
We use Google AdWords remarketing services to show advertisements on third-party websites to previous visitors of our Website. The advertisements may be text-based or maybe display ads within the Google Display Network.
Use of YouTube Plugin
Opting-Out of Future Contact
You may opt-out of receiving offers and newsletters from us by clicking on the unsubscribe link set forth in an email from us or by sending an email to the webmaster. Please note that opting-out of receiving future contact from us may cause you to lose some or all of the benefits of using this Website.
Blogs, Forums, Chat Rooms and Bulletin Boards
If you visit or participate in a Forum on this Website, you should be aware that any Customer Information, Personal Information or User Generated Content that you submit in a Forum can be read, collected, stored, and/or used by other users of such Forum, and could be used to send you unsolicited messages. We are not responsible for the Customer Information, Personal Information, or User Generated Content that you choose to submit in a Forum.
CAN-SPAM ACT COMPLIANCE
We are committed to being compliant with the Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (“CAN-SPAM Act”). All emails you receive from us are intended to fully comply with the CAN-SPAM Act.
POLICY REGARDING CHILDREN
This Website is not intended for use by children under the age of 13, and we do not knowingly solicit or collect information from children under the age of 13. We also do not verify the age of any of our users. By using this Website, you represent and warrant to us that you are at least 18. If we learn a child under the age of 13 has submitted information to us through the Website, we will delete such information as soon as we discover such submission. We encourage parents to take an active role in their children’s use of the Internet and to inform their children of the potential dangers of providing information about themselves while online.
SPECIAL NOTIFICATION FOR CALIFORNIA RESIDENTS
Individuals who are residents of California and have provided their personally identifiable information to us may request information regarding our disclosures, if any, of their personally identifiable information to third parties for direct marketing purposes. Such requests must be submitted to our Privacy Officer in writing at:
Post Office Box 194
441 East Monticello Pike
Huntsville, 37756 TN
Such requests must include the reference Request for California Privacy Information in the subject line and in the body of the message and must include the email address or mailing address, as applicable, for us to send our response. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted to us if not submitted pursuant to the terms set forth above.